Healthcare Business Process Management, Adaptive Case Management & Process-Aware EHR & Health IT Systems

#1 Workflow Complexity (Obstacle to Workflow Tech in Healthcare)

Slide06

Number 1 is Workflow Complexity. Simple data and complicated workflow is complicated. Complicated data and simple workflow is complicated. Complicated data and complicated workflow is hyper-complicated. That's this messy spaghetti symbol.

In fact, a fellow named Will van der Aalst, who's one of the top academic experts on business process management, he's written over 200 papers and chapters on workflow technology and the theory behind it. He's also published about 20 or 30 papers on healthcare. He calls healthcare processes "spaghetti processes." They're so complicated.

About 15-20 years ago, health IT tackled data. It basically represents multi-media data models, all those cables and those electronic health records are modeling the 206 bones in the body, and the zillions of drugs. It basically made the users the workflow engine. It just said we'll just let the users do all the automated workflow.

In fact, I looked at a 200 page manual for an electronic health record, and 180 pages were about workflow, and it was all about what to click on next. It wasn't about how the workflow engine worked and how to created a process definition. None of that.

June 16th "BPM & Case Management: US Healthcare Needs You!"
At The BPM & CM Summit

More Articles...

  1. #2 No Cost Competition (Obstacle to Workflow Tech in Healthcare)
  2. #3 Regulatory Environment (Obstacle to Workflow Tech in Healthcare)
  3. #4 Screens vs Workflow (Obstacle to Workflow Tech in Healthcare)
  4. #5 Threat To Revenue Streams (Obstacle to Workflow Tech in Healthcare)
  5. #6 Skeuomorphism (Obstacle to Workflow Tech in Healthcare)
  6. #7 Workflow Stereotypes (Obstacle to Workflow Tech in Healthcare)
  7. #8 Not Invented Here-ism (Obstacle to Workflow Tech in Healthcare)
  8. #9 Billing Emphases (Obstacle to Workflow Tech in Healthcare)
  9. #10 Paradigm Shift (Obstacle to Workflow Tech in Healthcare)
  10. The Power of (executable*) Process (models*)
  11. Lewin Force Field Analysis (Obstacle to Workflow Tech in Healthcare)
  12. Accountable Care Organization: EHR, Data Warehouse, Care Coordination
  13. Accountable Care Organization IT System Categories
  14. Almost 50 Accountable Care Organization IT Systems
  15. Health IT Hot Button Topics Relevant To Workflow Tech
  16. Interoperability: BPM’s “Spider In The Web”
  17. Health IT & EHR Workflow Usability Big Problem
  18. Patient Safety, Task Support & Workflow Tech
  19. Population Health Management and Business Process Management (part 1)
  20. Population Health Management Requires Gluing Together Systems
  21. Population Health Management Boils Down To Actionable Lists
  22. Population Health Management and Business Process Management (part 2)
  23. Accelerating BPM & Case Management Adoption
  24. Healthcare needs both Business Process Management and Case Management
  25. Health IT's Workflow Wall Has A Window Of Opportunity
  26. Health IT & Workflow Tech Merging Metropolises Revisited
  27. The Future is Bright For BPM & Case Management in Healthcare
  28. Thank You & Contact Information

My Next Speaking Engagement!

bpm-summit-banner