Healthcare Business Process Management, Adaptive Case Management & Process-Aware EHR & Health IT Systems

#7 Workflow Stereotypes (Obstacle to Workflow Tech in Healthcare)

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Workflow Stereotypes. It was true perhaps at one time that workflow engines just told people what to do. Think of being in the bowels of some bank. But, as you know with all the debate about adaptive and dynamic case management and so forth, that these systems are more and more about doing for you so you can be freed up to do something more valuable. And, if someone doesn't want to do it, they can jump off the [inaudible 00:09:49] and it'll remind them later according to whatever rule. Many medical errors actually occur because you're interrupted. So, workflow technology is relevant to patient safety.

June 16th "BPM & Case Management: US Healthcare Needs You!"
At The BPM & CM Summit

My Next Speaking Engagement!

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