Healthcare Business Process Management, Adaptive Case Management & Process-Aware EHR & Health IT Systems

Third Example Workflow Editor (Non-Point-Of-Care Workflow Automation)



Okay. Let’s look at a non-point of care workflow automation example.



Here is a drag-and-drop hospital workflow definition editor and up here at the top is the beginning of the workflow, down at the bottom and at the end. It’s kind of like a cross between those two previous ones that we just looked at.



…okay, we want to drag and drop. We want to create a step which is to go and get a signature from someone. …



…Then when that happens, we want to forward it to a role or a group so anybody can look on this list of available tasks as kind of a pooling concept from computers and grab it and say, “Yes, quality assurance, everything has been done that I think should be done.” …



…Even the manager gets to see it. We have two levels of quality assurance so everything goes through the manager…



…Then finally, we see down here there’s like a little icon of a person and a arrow and going back to a question mark. We want to close the loop. We want to send back information to the person who ordered this workflow to say it was successfully accomplished…



…This is just a skeleton of a workflow. We want to go in and customize these steps further. Let’s say we want to go to the manager’s step and we want to give them an option to add a little note so we’ve got the little pen symbol…



…Now, suppose we want to make sure that every time that happens, an email gets sent to … maybe this is not the ultimate manager, maybe they’re filling in for someone or it needs to be copied to the other people who also have managing roles that are rotating through this department…

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BPM Solutions

Process Orchestration Engine (AKA workflow engine) to drive the progression of work in structured and unstructured processes or cases

Model-Driven Composition environment for designing processes and their supporting activities and process artifacts

Content Interaction Management supporting e progression of work, especially cases, based on changes in the content itself (documents, images and audio)

Human Interaction Management enables people to naturally interact with processes they're involved in

Connected Processes and Resources they control, such as people, systems, data, event streams, goals and key performance indicators (KPIs)

Continuous Analytics monitor activity progress, and analyze activities and changes in and around processes

On-Demand Analytics to provide decision support using predictive analytics and optimization

Business Rule Management systems guide and implement process agility and ensure compliance

Management and Administration monitor and adjust technical aspects of BPM platform

Process Component Registry/Repository for process component leverage and reuse

Cloud-Based Deployment of about features and functions across desktop platforms and mobile devices

Social Media Compatible external and/or similar internal activity streams integrated with workflows

*Adapted from Gartner

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