Healthcare Business Process Management, Adaptive Case Management & Process-Aware EHR & Health IT Systems

The Workflow of Workflow Is Improving Workflow

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Here’s the visual representation of workflow. We have a series of states. Transitions between those states, that’s a workflow. They achieve the goal of of the workflow.

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Now, let’s think about improving that workflow. Well, that’s a workflow, too. The workflow of workflow is improving workflow. To get from workflow to better workflow into even better workflow is a series of steps and obviously, one wants to creates a virtuous cycle in which you’re improving all aspects of workflow, both reducing errors, reducing variability, increasing speed, reducing cycle time, the amount of time it takes to get from the beginning to an end of a workflow and if you do that, you usually can increase volume of transactions. You’re trying to hit that goal, hit that target and do it with the least amount of resources.

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BPM Solutions

Process Orchestration Engine (AKA workflow engine) to drive the progression of work in structured and unstructured processes or cases

Model-Driven Composition environment for designing processes and their supporting activities and process artifacts

Content Interaction Management supporting e progression of work, especially cases, based on changes in the content itself (documents, images and audio)

Human Interaction Management enables people to naturally interact with processes they're involved in

Connected Processes and Resources they control, such as people, systems, data, event streams, goals and key performance indicators (KPIs)

Continuous Analytics monitor activity progress, and analyze activities and changes in and around processes

On-Demand Analytics to provide decision support using predictive analytics and optimization

Business Rule Management systems guide and implement process agility and ensure compliance

Management and Administration monitor and adjust technical aspects of BPM platform

Process Component Registry/Repository for process component leverage and reuse

Cloud-Based Deployment of about features and functions across desktop platforms and mobile devices

Social Media Compatible external and/or similar internal activity streams integrated with workflows

*Adapted from Gartner

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