Healthcare Business Process Management, Adaptive Case Management & Process-Aware EHR & Health IT Systems

Next Steps: List High Value Workflows

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All right. If my enthusiasm, my animations [in the original slides] and this data has convinced you, “Maybe I ought to investigate this further,” this is my workflow of where to go. You might call it meta-meta workflow, the workflow of workflow of workflow. We’re learning right now. That’s what we’re doing right here.

Well, you kind of … this is called a split, by the way and it is a … both of these happen in parallel and you look at your environment and you say, “Well, what are the high value workflows? What are the things …” and we’ll … on the next slide, we’ll talk about what is a high value workflow an those workflows, the details about those workflows will inform you about a set of requirements so that you can compare workflow products or workflow platforms or vendors.

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Let’s look at workflow value. Workflow value is a function of a number of users. The more users that are use it, well, then the more valuable it’s going to be, more happy people, the greatest good for the greatest many. The more frequently the workflow is executed, the more valuable it will be. If it’s executed every fifteen minutes, it’s going to be a lot more valuable than if it’s executed every couple of weeks.

The financial value is important. Is there something writing a check at the end of the successful workflow?

Then finally, the difference between a better workflow and the current painful workflow, the current ineffective, inefficient and unhappy user workflow, the bigger that is, the more the workflow value is going to be.

My Next Speaking Engagement!

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BPM Solutions

Process Orchestration Engine (AKA workflow engine) to drive the progression of work in structured and unstructured processes or cases

Model-Driven Composition environment for designing processes and their supporting activities and process artifacts

Content Interaction Management supporting e progression of work, especially cases, based on changes in the content itself (documents, images and audio)

Human Interaction Management enables people to naturally interact with processes they're involved in

Connected Processes and Resources they control, such as people, systems, data, event streams, goals and key performance indicators (KPIs)

Continuous Analytics monitor activity progress, and analyze activities and changes in and around processes

On-Demand Analytics to provide decision support using predictive analytics and optimization

Business Rule Management systems guide and implement process agility and ensure compliance

Management and Administration monitor and adjust technical aspects of BPM platform

Process Component Registry/Repository for process component leverage and reuse

Cloud-Based Deployment of about features and functions across desktop platforms and mobile devices

Social Media Compatible external and/or similar internal activity streams integrated with workflows

*Adapted from Gartner

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