Healthcare Business Process Management, Adaptive Case Management & Process-Aware EHR & Health IT Systems

Is Lean A Good First Pass For Healthcare Entities Looking to Explore BPM?

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[I answered each of these questions to the best of my ability, extemporaneously , with in extreme time constraints. Each deserves at least a complete blog post…what a great idea!]

I used to give a three-hour tutorial on workflow automation and healthcare at the old TEPR Conference (Toward the Electronic Patient Record), which is gone. I did that for three of four years running and I turned those into blog posts. In one of those blog posts I talk about non-value added versus value-added activities in a workflow automation context.

2006 EHR WfMS Tutorial Slides 60-63: Eliminating EMR EHR Non-Value Added Workflow Steps

If you give Lean and Six Sigma professionals, you’ve give them truly plastic, instrumented, malleable healthcare workflow information management tools, I think you’re going to turbo-charge and give a great deal of help to those Lean and Six Sigma activities. In fact, the BPM professionals, they don’t necessarily know the healthcare domain that well. It’s be great to better marry healthcare domain content expertise, the Lean and Six Sigma health professional, to the software that increasingly mediates healthcare workflow.

[Wrap up!]

I’d like to thank everybody who attended but especially everybody who I interact with on Twitter. If you’re not on Twitter, come and get and interact because it’s a fun community and a great way to learn about this stuff.

My Next Speaking Engagement!

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BPM Solutions

Process Orchestration Engine (AKA workflow engine) to drive the progression of work in structured and unstructured processes or cases

Model-Driven Composition environment for designing processes and their supporting activities and process artifacts

Content Interaction Management supporting e progression of work, especially cases, based on changes in the content itself (documents, images and audio)

Human Interaction Management enables people to naturally interact with processes they're involved in

Connected Processes and Resources they control, such as people, systems, data, event streams, goals and key performance indicators (KPIs)

Continuous Analytics monitor activity progress, and analyze activities and changes in and around processes

On-Demand Analytics to provide decision support using predictive analytics and optimization

Business Rule Management systems guide and implement process agility and ensure compliance

Management and Administration monitor and adjust technical aspects of BPM platform

Process Component Registry/Repository for process component leverage and reuse

Cloud-Based Deployment of about features and functions across desktop platforms and mobile devices

Social Media Compatible external and/or similar internal activity streams integrated with workflows

*Adapted from Gartner

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