Healthcare Business Process Management, Adaptive Case Management & Process-Aware EHR & Health IT Systems

How Do We Use BPM When Apps Like ER, Bed & Utilization Management Are Un-Integrated?



[I answered each of these questions to the best of my ability, extemporaneously , with in extreme time constraints. Each deserves at least a complete blog post…what a great idea!]

Yeah, very sympathetic to that. I’ve worked in a hospital MIS department and we did an environmental scan and we ended up with, I don’t know, a hundred information systems and this was 20 years ago. None of them talked to any of the others and now some of them talk to each other. I guess there’s some progress there.

One of the measures of complexity in ranking workflows was how many systems does it touch or need to integrate with. If it needs to integrate with a bunch of systems or it needs to integrate with a system that you cannot integrate with, that makes it highly complex. I think you need to start with the workflows that can be successful because if they’re successful and people understand the benefits of a process-aware philosophy and of using workflow engines and so forth, then that’s going to put pressure to open up other systems to they can participate in this larger workflow highway that’s being created.

I know that doesn’t really address a particular system but it does give you a route forward, to strategically bring in true workflow automation into a hospital environment.


It’s also worth a quote here, from Wil van der Aalst “WFM/BPM systems are often the “spider in the web” connecting different technologies”

So, in other words, BPM may be useful in connecting workflows between previously unconnected hospital systems.

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BPM Solutions

Process Orchestration Engine (AKA workflow engine) to drive the progression of work in structured and unstructured processes or cases

Model-Driven Composition environment for designing processes and their supporting activities and process artifacts

Content Interaction Management supporting e progression of work, especially cases, based on changes in the content itself (documents, images and audio)

Human Interaction Management enables people to naturally interact with processes they're involved in

Connected Processes and Resources they control, such as people, systems, data, event streams, goals and key performance indicators (KPIs)

Continuous Analytics monitor activity progress, and analyze activities and changes in and around processes

On-Demand Analytics to provide decision support using predictive analytics and optimization

Business Rule Management systems guide and implement process agility and ensure compliance

Management and Administration monitor and adjust technical aspects of BPM platform

Process Component Registry/Repository for process component leverage and reuse

Cloud-Based Deployment of about features and functions across desktop platforms and mobile devices

Social Media Compatible external and/or similar internal activity streams integrated with workflows

*Adapted from Gartner

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