Healthcare Business Process Management, Adaptive Case Management & Process-Aware EHR & Health IT Systems

Could You Comment on Similarities & Differences At BPM Within vs Across Organizations

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[I answered each of these questions to the best of my ability, extemporaneously , with in extreme time constraints. Each deserves at least a complete blog post…what a great idea!]

I’m interested in workflow across organizations. In fact, integration engines and interface engines, where various kinds of messages to be passed through from organization to organization have a lot of business process management-like qualities and a lot of BPM engines also have adapters that allow them to transform and transport messages. There’s actually a lot of overlap.

I focus workflow within the organization partly because I don’t think you can have great workflow between organizations if the organizations themselves don’t have great workflow inside. I don’t think you can build a strong bridge out of mediocre materials. That’s just a personal ax I have to grind but there are lots of orchestration engines out there in healthcare that have business process management-like characteristics and so I do see kind of a great convergence. A rose by any other name, as long as it models the process and whether it’s inside the organization or outside the organization, if it provides transparency, scalability, flexibility, that’s great.

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BPM Solutions

Process Orchestration Engine (AKA workflow engine) to drive the progression of work in structured and unstructured processes or cases

Model-Driven Composition environment for designing processes and their supporting activities and process artifacts

Content Interaction Management supporting e progression of work, especially cases, based on changes in the content itself (documents, images and audio)

Human Interaction Management enables people to naturally interact with processes they're involved in

Connected Processes and Resources they control, such as people, systems, data, event streams, goals and key performance indicators (KPIs)

Continuous Analytics monitor activity progress, and analyze activities and changes in and around processes

On-Demand Analytics to provide decision support using predictive analytics and optimization

Business Rule Management systems guide and implement process agility and ensure compliance

Management and Administration monitor and adjust technical aspects of BPM platform

Process Component Registry/Repository for process component leverage and reuse

Cloud-Based Deployment of about features and functions across desktop platforms and mobile devices

Social Media Compatible external and/or similar internal activity streams integrated with workflows

*Adapted from Gartner

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