Healthcare Business Process Management, Adaptive Case Management & Process-Aware EHR & Health IT Systems

Business Process Management's Tools To Improve Workflow

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Well, if that was workflow, what is business process management? Well, the BPM industry evolved out of the workflow management systems industry and for a long time, people said, “Oh, that’s just old wine in new bottles.” It’s workflow with a whole bunch of adjectives like transparent, agile, that sort of thing.

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In fact, the way I think of it is that harried human editor, how about you give that human all kinds of great tools to improve the workflow, either after the fact or to monitor the workflow? That’s called business activity monitoring.

By the way, that computer right there, that’s the Altair 8800. It is the first PC. It ignited the PC revolution and it was invented and developed and sold by a pediatrician. I just love to find those connections between the IT and the medical side.

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BPM Solutions

Process Orchestration Engine (AKA workflow engine) to drive the progression of work in structured and unstructured processes or cases

Model-Driven Composition environment for designing processes and their supporting activities and process artifacts

Content Interaction Management supporting e progression of work, especially cases, based on changes in the content itself (documents, images and audio)

Human Interaction Management enables people to naturally interact with processes they're involved in

Connected Processes and Resources they control, such as people, systems, data, event streams, goals and key performance indicators (KPIs)

Continuous Analytics monitor activity progress, and analyze activities and changes in and around processes

On-Demand Analytics to provide decision support using predictive analytics and optimization

Business Rule Management systems guide and implement process agility and ensure compliance

Management and Administration monitor and adjust technical aspects of BPM platform

Process Component Registry/Repository for process component leverage and reuse

Cloud-Based Deployment of about features and functions across desktop platforms and mobile devices

Social Media Compatible external and/or similar internal activity streams integrated with workflows

*Adapted from Gartner

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