Healthcare Business Process Management, Adaptive Case Management & Process-Aware EHR & Health IT Systems

Health IT

Workflow Complexity: Complicated data and simple workflow is complicated. Simple data and complicated workflow is complicated. Healthcare's complicated data and complicated workflow is hypercomplicated.

No Cost Competition: In other industries, companies are forced to adopt technology to optimize workflow to minimize cost while maximizing flexibility.

Regulatory Environment: EHR and HIT vendors are stretched thin addressing Meaningful Use requirements.

Screens vs. Workflow: It’s easier to appreciate EHR screens (layout of data and controls over space) than workflow functionality (sequences of events over time).

Threat to Revenue Streams: Switching to new platforms is risky and threatens current revenue streams.

Billing Over Clinical Emphasis: As long as the right codes are generated to maximize revenue, nothing else matters.

Skeuomorphism: Misguided attempts to model EHR user interfaces on paper medical record forms.

Workflow Stereotypes: Workflow management systems and business process management once emphasized automating human users out of processes. Not true now!

Not Invented Here-ism: Most academic and commercial BPM activity occurs outside the US.

Paradigm Shifts: You stick with a paradigm unless you’re forced to change. Health IT picked a document-based, instead of workflow-based, paradigm.

*Top Ten Reasons EHR-BPM Tech Is Not (Yet) Widely Deployed in Healthcare

Blog Posts

YouTube Of My "BPM & Case Management: US Healthcare Needs You!" At The BPM & CM Summit

[The final presentation has been given, uploaded to YouTube, and posted elsewhere one this site, one slide-per-blog post, plus transcribed speaker notes.]

This Monday I’m Speaking On BPM, Case Management and US Healthcare at BPM & Case Management Global Summit. I always like to rehearse presentations. So I rehearsed in front of the US Capitol wearing Google Glass to record it! It's a lot less formal than the final presentation, but also a lot more fun. Tourists wander by, wondering what I'm up to. Several times the wind almost takes off with my slides. Toddlers practically run between my legs! :)


Anyway, if you can't make it to the BPM and Case Management Summit, but are interested in workflow technology in healthcare, I hope you'll watch me (err, rather, the slides in my hands plus clouds scudding by the Capitol dome).

I've also turned all my slides into blog posts here on my Healthcare Business Process Management blog. I'll add extensive speaker notes after the official presentation. This is so I can "random access" specific slides and related material in the future. I'll link to them from other blog posts and comments. And, OF COURSE!, I be tweeting them all over the place.

Cheers --Chuck


0 #2 luigi4235 2015-02-14 05:50
( ͡° ͜ʖ ͡°)
0 #1 Lynn Miller 2015-02-05 11:07
Thanks for posting this Chuck. Please send any prospective presenters my way.


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BPM Solutions

Process Orchestration Engine (AKA workflow engine) to drive the progression of work in structured and unstructured processes or cases

Model-Driven Composition environment for designing processes and their supporting activities and process artifacts

Content Interaction Management supporting e progression of work, especially cases, based on changes in the content itself (documents, images and audio)

Human Interaction Management enables people to naturally interact with processes they're involved in

Connected Processes and Resources they control, such as people, systems, data, event streams, goals and key performance indicators (KPIs)

Continuous Analytics monitor activity progress, and analyze activities and changes in and around processes

On-Demand Analytics to provide decision support using predictive analytics and optimization

Business Rule Management systems guide and implement process agility and ensure compliance

Management and Administration monitor and adjust technical aspects of BPM platform

Process Component Registry/Repository for process component leverage and reuse

Cloud-Based Deployment of about features and functions across desktop platforms and mobile devices

Social Media Compatible external and/or similar internal activity streams integrated with workflows

*Adapted from Gartner

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